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Strategy & Innovation Consulting

Providing organisations with a disruptive approach that help them to overcome tomorrow’s challenges and respond to disruptive forces.

Today, industries are facing extraordinary events arising from geopolitical and economic challenges, including the war in Ukraine, inflation, supply chain disruption and the possibility of a global recession.

These challenges are currently forcing organisations to swiftly transform their business and operating models.

Organisations are facing an extraordinary pace of change in business, technology, data, regulatory requirements and customer demand, the likes of which they have never experienced before. The increasingly competitive and fast-changing business environment of today is increasingly demanding innovative and disruptive approaches to help overcome tomorrow’s challenges.

For many years, businesses have grown dependent on traditional consulting firms, which are not only very costly but whose methods are rooted in the past. We support you and your team in defining your vision and strategy. We offer you the customer-centricity, disruptive solutions, operational efficiencies and an agile approach required to thrive in volatile and challenging markets.

Our industry experience and extensive expertise across large-scale Target Operating Models transformation, economy of scale, cost-reduction strategies, data and regulatory, mergers & acquisitions, and compliance strategies.

We assess your performance management and current innovation capabilities using our strategy & innovation framework, highlighting areas of risk and opportunities for improvement and thus offer you a wide range of innovative strategies that fit your business best, including:

Centralisation, cost-reduction strategies, economy of scale, outsourcing, offshoring, automation, process improvement and automation, digitalisation, innovation, architecture solutions, lean strategies, and M&A.

Our diverse and experienced professionals are formed of industry leaders, strategists, business analysts, SMEs, visionaries, business architects, TOM specialists, product managers and operations professionals, technologists, data scientists, project managers, business architects, solutions architects and enterprise architects.

Level 1: Strategy Formulation

A business strategy creates a vision and direction for your whole business, and the most important reason is that your business must have a strategy to survive in uncertain times and when faced with market challenges.

So, a business needs a strategy because it creates a vision and direction for the whole organisation. They can also create a competitive advantage and ultimately understand where the business is going in the future.

Unless a Business gets into the action of transforming their ideas to a reality, then they only thing they have is a need, desire, aspiration or concept.

Level 2: Business Models & Ops Models

Every business needs to identify their differentiating capabilities that enable them to operate from their strengths. This should be part of their current blueprint, a model they may always use to leverage their future strategies against.

Data:  A good data operating model helps to break through the organisational and technical silos within a business. It builds upon the business model and addresses how data is being treated across organisational processes, all the way from data collection, cleansing and enrichment to the sharing and use of data.

Processes:  Increased process integration across divisional units and functional areas reducing duplication of effort. Through standardisation, organisational learning can be leveraged across the organisation. Systems and data become transparent and more useful, and employees can better link their piece to the rest of the puzzle.

BPO Models, BPM Tools, Business Process Architecture, Process Design, Capability Model.

Organization Design:  Organisation design model transform complex enterprise ecosystems into flexible and agile organisations that can rapidly respond to external developments to achieve strategic objectives. Example of organisational design programmes involve digitalization.

Technology:  Development of integration layers to enable services to be delivered across multiples channels (and their associated touch points) to avoid creating information siloes.
Investment in technologies that allow data to be interrogated so that analytics will provide actionable insight.
Technology Architecture, IT Operating Models, Digitalization.

Governance:  Defines the decision-making and delegation of authority and creates the framework that balances stakeholder interests and risk mitigation.

Metrics:  The ability to turn raw company data into actionable intelligence is at the core of today’s successful businesses.
Data is increasingly important to everyone’s job role. Its value is in helping people do their jobs better, improve efficiencies and customer service, counter competitors and increase profit margins.

Level 3: Strategies

Businesses are not only facing increasing demands to execute change or transformation faster than ever before, but they are also forced to adopt innovative approaches to overcome tomorrow’s challenges that keep them apart as a differentiator from their competitors.

Thus, they have to quickly adapt to implement new technologies, digitalisation, platformification, new marketing channels, growth strategies, M&A, economy of scales, outsourcing, cost reduction strategies and compete on a global scale.

Strategy Execution matters because the difference between successful business and failed ones lays in its execution of a strategy or idea.

It’s not even a debatable thought, that if there’s no execution in place, ideas will just wither and die.  An example in nature for example is like a seed needs water, sunshine and soil for it to thrive, an idea or strategy needs action or execution for it to blossom. Without an efficient execution, a business idea may always remain as a concept or thought.

However, performing a strategic review, analysis and planning does not mean that businesses have a winning strategy. The success lays in the execution of a strategy.

Strategies include creation of economy of scales, centralisation, niche creation and differentiation strategies, uniqueness, growth and revenue generation, and cost reduction strategies.

Our Case Studies

A Global Target Operating Model (TOM) for Growth: Retail Banking

A Global Target Operating Model (TOM) for Growth: Corporate and Transaction Banking

A Global Target Operating Model (TOM) for Growth: Commercial Banking

A Global Target Operating Model (TOM) for Growth: Capital Markets

A Global Target Operating Model (TOM) for Growth and Innovation: Investment Banking

A Global Target Operating Model (TOM) for Growth and Innovation: M&A Insurance